Customer Success Engineer - Material Science Simulations (Remote)

Company: Staffmark Group
Location: Cambridge
Posted on: January 25, 2025

Job Description:

Job Title: Customer Success Engineer - Material Science Simulations
Location: Cambridge, MA (Remote may be considered for suitable candidates)
Job Type: Full-Time, Exempt




Overview:
We are seeking a highly motivated and talented Customer Success Engineer with a strong background in computational chemistry to join our client's growing team. In this role, you will play a critical role in driving the success of the cutting-edge materials simulation platform by:
* Developing and implementing novel computational chemistry methodologies.
* Providing expert technical support and guidance to customers.
* Collaborating closely with product development and research teams.
* Representing the company at industry events and conferences.


Integrating deep learning models into physical simulations, the scalable SaaS platform provides simulation methods and case validations on the behavior of materials at the atomic level.
These atomic-level simulations model the behavior of atoms and molecules within materials, allowing researchers to understand and predict their properties during the development phase of new materials and elucidate their mechanisms.




Essential Duties and Responsibilities include but not limited to:


Research & Development:
* Develop and implement advanced computational chemistry methods, including but not limited to:
o Molecular dynamics
o Monte Carlo simulations
o Reaction pathway analysis
o Metadynamics
o Quantum chemistry calculations
* Conduct independent and collaborative research projects with academic and industrial partners.
* Publish research findings in peer-reviewed journals and present at scientific conferences.
* Develop and maintain case studies and tutorials to showcase the capabilities of our platform.


Customer Success:
* Lead customer success meetings to understand their specific research challenges and goals.
* Propose and discuss the most effective simulation strategies and workflows tailored to their needs.
* Provide expert technical support and guidance to customers on using our platform effectively.
* Collaborate with customers to solve complex scientific problems.


Pre-Sales & Business Development:
* Conduct technical presentations and demonstrations to potential customers.
* Identify and address customer needs and pain points.
* Develop and maintain strong relationships with potential clients.
* Represent the company at industry events and conferences to build brand awareness and generate leads.


Product Development:
* Act as a liaison between customers and the product development team.
* Provide valuable feedback on product features and functionalities based on customer needs and market trends.
* Advocate for customer-centric product improvements.


Other Duties:
* Participate in internal team meetings and contribute to the overall success of the company.
* Stay abreast of the latest advancements in computational chemistry and materials science.






Qualifications:
Education: Master's or Ph.D. in Physics, Chemistry, or Materials Science; or an equivalent combination of education and experience.
Experience: Strong background in computational chemistry methods (e.g., molecular dynamics, Monte Carlo, quantum chemistry).


Technical Skills:
* Programming: Strong proficiency in Python programming.
* Computational Chemistry (One or more):
o Experience in computational chemistry methods such as:
- Quantum chemistry calculations
-Molecular dynamics simulations
- Classical force field calculations
- Monte Carlo methods
- Reaction pathway search calculations
- Crystal structure search calculations
o OR
o Data analysis skills using machine learning and statistical analysis tools (e.g., NumPy, pandas, scikit-learn)
Other:
* Flexibility: Ability to occasionally accommodate and attend meetings early morning or late evening to collaborate with teams in Asia and Europe.
* Travel: Willingness to travel for client meetings, conferences, and industry events.


Preferred:
* Writing Experience: Topics related to physical simulation in cheminformatics or materials informatics.
* Proficiency: Atomic Simulation Environment (ASE), LAMMPS, GAUSSIAN, VASP, etc.




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About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Keywords: Staffmark Group, Newton , Customer Success Engineer - Material Science Simulations (Remote), Engineering , Cambridge, Massachusetts