Technology Installation Specialist

Company: Best Buy
Location: Concord
Posted on: January 28, 2025

Job Description:

As a Geek Squad Delivery Driver, youll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, youll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. Youll also decide whether any doors in the customers home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.

What youll do

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work aloneBasic qualifications
  • 6 months consumer electronics delivery, integration, network or repair experience or military equivalent
  • Current, valid drivers license
  • Have and maintain a driving record that meets Best Buys safety standards (e.g., minimal number of violations/accidents)
  • Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation
  • Must be at least 21 years old
  • Acquire and maintain any state or local licensing, as required, within 90 days of being hiredPreferred qualifications
    • Leadership, decision making, written and verbal communication and client relations skills
    • Experience in an in-home installation environment
    • Experience using and learning about technology productsWhats in it for you
      
      Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
      
      Our benefits include:
      • Competitive pay
      • Generous employee discount
      • Physical and mental well-being supportAbout us
        
        As part of the Best Buy team, youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores, online and in customers homes.
        
        Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
        
        Best Buy is an equal opportunity employer.
        
        Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Full timePandoLogic. Keywords: Pick Up and Delivery Driver, Location: Concord, NH - 03301Required
        Preferred

        Job Industries

        • Customer Service

Keywords: Best Buy, Newton , Technology Installation Specialist, IT / Software / Systems , Concord, Massachusetts