Office Customer Service Administrative Staff

Company: RCS Wealth Management Group
Location: Providence
Posted on: January 24, 2025

Job Description:

We are currently in search of dynamic office/administrative/customer service professionals to join our growing team at our inbound call center. If you have a knack for customer service and possess a thorough understanding of Microsoft products, we want to hear from you.

Key Responsibilities:

• - - - -
• Handle inbound calls with the utmost professionalism. - - - -
• Efficiently enter data into our CRM system while simultaneously speaking to clients. - - - -
• Ensure clear and effective communication with clients to address their needs. - - - -
• Participate in and complete all required training sessions.Requirements:
  
  
  • - - - -
  • Proficiency in Microsoft products including, but not limited to, Microsoft Office. - - - -
  • Ability to read and write in English. - - - -
  • Capability to multitask, particularly entering data while communicating with clients. - - - -
  • Reliable means of transportation. - - - -
  • Excellent communication skills. - - - -
  • Completion of all training modules. - - - -
  • Job Type: Full Time
    
    - - - -Location; Remote Work From HomeJob Type: Full Time
    
    Location; Remote Work From Home
    Benefits (Full Time Roles)
    
    
    • - - - -
    • 
      - - - -100% remote within the USA
      - - - - - - - -
    • 
      - - - -Medical, Dental, and Vision Insurance
      - - - - - - - -
    • 
      - - - -Automatic 401k contribution
      - - - - - - - -
    • 
      - - - -Employee referral program
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    • 
      - - - -At home office set up
      - - - - - - - -
    • 
      - - - -Bi-annual company retreats
      - - - - - - - -
    • 
      - - - -Open vacation policy
      - - - - - - - -
    • 
      - - - -Paid time off
      - - - - - - - -
    • 
      - - - -Monthly team events
      - - - -
      
      Our Commitment to Diversity
      
      We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
      
      
      
      
      PIbc365a688611-37248-36563850

Keywords: RCS Wealth Management Group, Newton , Office Customer Service Administrative Staff, Hospitality & Tourism , Providence, Massachusetts