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Executive Assistant for HRC Administration

Company: Hebrew SeniorLife
Location: Boston
Posted on: February 1, 2025

Job Description:

OverviewThe Executive Assistant (EA) will provide administrative and project management support to the Chief Nursing Officer & Vice President of Patient Care Services and the Roslindale Associate Chief Nursing Officer. The position requires that the EA maintain a high level of professionalism. The EA acts as a gatekeeper and escalates relevant information to executives as needed.The Executive Assistant is responsible for creating systems and processes to support efficient workflow; ensures accuracy and professional display of reports and projects; and maintains confidentiality of documents and information shared within the office suite. Oversees meeting coordination, including the proactive setup of technology and/or meeting space to support timely and effective meeting structures and anticipates meeting essentials including distributions of agenda, meeting minutes, and presentation material.ResponsibilitiesCore Competencies:

  • Initiative: Willingly seizes or creates opportunities to improve current & future administrative performance.
  • Organizational Know-how: Understands and uses formal structure, important relationships, and culture within HSL and with external customers to accomplish work objectives and outcomes.
  • Teamwork and Collaboration: Works effectively within a team, group, and across the organization and accomplishes tasks and desired results while behaving constructively.Position Responsibilities:
    • Performs diversified support functions in the Roslindale Administration Suite, including PowerPoint presentation formatting for various committees, anticipates meeting needs including travel time, agendas, and pre-planning sessions.
    • Assists with payroll approval for identified staff members.
    • Coordinates the HRC Patient Family Advisory Council meetings and acts as the primary contact, including:
      • Communicating with committee members via email and telephone to coordinate meetings and events.
      • Scheduling pre-meetings and events for the council and its members.
      • Creating agendas, recording meeting minutes, and creating presentations as required.
      • Collaborating with the CNO to ensure completion and filing of the annual PFAC report.
      • Represents the executives in their absence, triaging and independently identifying appropriate action and follow-through.
      • Coordinates and maintains multiple calendars for meetings and appointments.
      • Assists in coordinating all aspects of travel, including transportation and hotel accommodations, conference registration, itineraries, and final receipt submissions.
      • Coordinates the HRC Patient Care Services Policy and Procedures Committee by:
        • Facilitating the assignment of policies for reviews and coordinating revisions for upcoming meetings.
        • Ensuring ongoing revisions and approvals are managed as outlined by the committee.
        • Coordinating meeting schedules and actively supporting meetings through oversight of managing audiovisual components.
        • Sending out notifications and managing communications with participants.
        • Acts as Ambassador/Primary contact for all outside vendors, visitors, or Department of Public Health.
        • Assists with the coordination of meetings for regulatory readiness (DPH, CMS, CARF) and provides support as requested during site visits.
        • Prepares all departmental invoices for signature and logs them with an understanding of the departmental budget.
        • Analyzes data and creates reports in Excel, PowerPoint, or Survey Monkey for executives.
        • Develops and/or formats PowerPoint presentations as requested.
        • Generates and processes purchase orders, check requests, invoices, and expense vouchers.
        • Manages and organizes the administrative suite, including office supplies and equipment.
        • Prioritizes multiple tasks and projects according to established policy and procedures.
        • Serves as HRC representative by triaging resident, patient, and family complaints.
        • Maintains all related office files and distribution of mail.
        • Creates IT requests for new account users and equipment as needed.
        • Completes special projects as assigned.
        • Other duties as assigned.Required QualificationsQualifications:
          • Associate's Degree Required; Bachelor's degree preferred.
          • Advanced certification in project management desirable.
          • 3-5 years of experience in an administrative support role required.
          • Proven advanced proficiency in computer skills (Microsoft Office, Excel, PowerPoint, etc.).
          • Strong interpersonal, organizational, communication, and customer service skills.
          • Ability to multi-task and detail-oriented.
          • Demonstrated proficiency in scheduling/communications/spreadsheets.
          • Strong project management skills to complete projects on time.
          • Demonstrated strong data management and critical thinking skills.
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Keywords: Hebrew SeniorLife, Newton , Executive Assistant for HRC Administration, Other , Boston, Massachusetts

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