Practice Administrator

Company: Advanced Surgical Associates
Location: Tewksbury
Posted on: February 1, 2025

Job Description:

Role and Responsibilities The Practice Administrator will serve as a trusted leader in the Practice, ensuring delivery of a quality patient experience and the achievement of productivity goals.

• Oversees all aspects of the practice including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
• Ensures a positive customer service experience for all patients.
• Maintains a safe and enjoyable workplace for team members.
• Hires and trains team members.
• Sets goals and objectives for the Practice.
• Monitors practice performance through tracking mechanisms, adjusting as needed.
• Monitors the environment and facilities, making improvements when needed.
• Ensures policies, protocols, procedures are being followed.
• Leads HR management to include scheduling, onboarding, terminations, and performance management.
• Engages in regular communication with team members and doctors.
• Leads change implementation.
• Trouble shoots issues as they occur, and proactively works to avoid issues.
• Performs other related duties as required.Education and Experience
  • Five years of related experience required.
  • Two or more years of supervisory experience preferred.
  • High school diploma or equivalent required.
  • Bachelor's degree in related field preferred.Skills and Abilities
    • Knowledge of medical and dental terminology.
    • Ability to work well with other team members of all levels across the organization.
    • Proficient with Microsoft Office Suite or related software.
    • Extensive knowledge of office management procedures.
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Excellent organizational skills and attention to detail.
      CORE BENEFITS & WELLNESSMedical (including Virtual Care), Dental, and Vision CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs provided FINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and annual merit reviews401(k) Plan w/Company MatchHealth Savings Account (HSA) with HDHP health plans LIFE INSURANCEBasic and Supplemental Life InsuranceSpouse and Child Life Insurance TIME OFF, DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks) and 6 Annual Paid HolidaysLong and Short Term Disability Plans
      
      
      
      
      PId51098a17482-37248-36626171

Keywords: Advanced Surgical Associates, Newton , Practice Administrator, Other , Tewksbury, Massachusetts