Implementation Lead
Company: Ceres FTS
Location: Boston
Posted on: January 18, 2025
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Job Description:
Implementation LeadBe the face of the ADS organization to take
the client through the Alpha journey/adoption. The candidate is
expected to provide thought leadership to the client during the due
diligence and through the entire implementation journey. Act as the
ADS Lead for all implementation activities with internal or
external stakeholders.Responsible for the end-to-end Implementation
of Front-to-Back ("F2B") Alpha Data Platform ("ADP")/ADS solutions
to the client, starting with helping with pre-contract due
diligence, Business Requirements, Solution Design, Environment
Setup, Tracking of Development of any Custom Components, Testing
Activities, Go Live activities, and Post Go live hyper care
support. Will manage at least one large client implementation or
multiple medium to small clients concurrently.Collaborate with
upstream application and system owners within the organization to
integrate into ADP using the standard model.Partner with broader
Application/Service Owners to provide solutions in support of any
new client requirements that are extensions of the standard set of
services or in some select cases a client-specific bespoke solution
including but not limited to; Alpha Services, CRD, Alpha Data
Platform.Support the defect resolution process by collaborating
with the development team in understanding the root cause of data
issues and ensuring all defects are fixed. Collaborate with all
internal technical and business teams including GTS, SaaS Ops,
Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS
Product, Alpha Data Ops, and clients to resolve.Collaborate with
Client Implementation Executives to align on the Alpha
implementation activities.Establish standard operating procedures
and ensure adoption, including any client-specific requirements
that might be custom bespoke processes. Engage with the L2/L4
Support teams to ensure proper coverage.Communicate to all
stakeholders on the status and progress of the overall
Implementation Program from ADS perspective.Be the voice of the
client, continually assess and contribute to produce enhancements,
software quality, and other improvements that could be implemented
to improve the client experience.Manage the resources that are
working on a client implementation in a matrixed organization, this
will include Project Managers, Business Analysts, Testers,
Developers, and other support staff.Collaborate with external
vendors as needed for a given client implementation, this will
include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma,
etc.Manage the Implementation budget, resources, and the run rate
to ensure we are operating within Budget and managing the
scope.Have a strong discipline towards managing scope, raise change
controls as necessary to maintain the program health.These skills
will help you succeed in this role
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Keywords: Ceres FTS, Newton , Implementation Lead, Other , Boston, Massachusetts
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