Field Service Engineer

Company: Volt
Location: Boston
Posted on: October 20, 2024

Job Description:

LET YOUR CAREER THRIVE WITH VOLTVolt is immediately hiring for a Field Service Engineer working remotely, traveling 75% of the time to customer sites throughout the clients Northeast territory which includes CT, DE, MD, NH, NJ, NY, PA, VA.The Field Service Engineer is responsible for key activities in robotic guided surgical system installations, upgrades, and maintenance. This position will have the opportunity to work with several engineering disciplines from mechanical engineers to application software developers. They will play a key role in ensuring that client provides top quality service to its customers.As a Field Service Engineer, you will:

• Install, maintain, test, and document a complex robotic guided surgical system.
• Troubleshoot and diagnose malfunctions to reduce system downtime.
• Maintain effective communications with supervisor and peers in daily activities.
• Complete training as applicable for Good Manufacturing Practices (GMP) related tasks.
• Follow all applicable Quality and Safety procedures.
• Follow Good Documentation Practices (GDP).
• Maintain company working areas and local environment in accordance with applicable general operating procedures.
• Assure that all measuring instruments, that are used, are within calibration limits.
• Ensure that all activities are carried out within regulations and laws governing business and quality operations.
• Ensure compliance with all local, national, international and company regulations, policies and procedures for Health, Safety and Environmental compliance.This is a full-time, Direct Hire opportunity.QUALIFICATIONS:
  • Ideal candidate would be located in Greater Boston or Greater New York/New Jersey area, or anywhere in the Northeast Territory with close proximity to an airport.
  • BS in Engineering or equivalent.
  • Experience with maintaining, testing, and documenting complex medical devices highly preferred.
  • Experience working with robotic guided surgical systems, preferred.
  • Ideally looking for 2-4 years field service experience, will accept recent college grads with previous experience calibrating equipment, using hand tools, calipers and digital multimeters.
  • Willingness to travel on a regular basis to support multiple accounts.
  • Excellent debugging skills.
  • Ability to explain complicated technical information in simple terms.
  • Comfortable interaction with medical professionals as well as engineers.
  • Excellent communication skills, including written and oral.
  • Experience with medical devices that include a significant software and electrical component.
  • Familiarity with CT scan images and DICOM protocol standards preferred.
  • Start-up experience.
  • Experience in a customer facing role.
  • Ability to travel. This position requires up to 75% travel. Frequently, travel is outside the local area, overnights and some weekend work.Salary: $73,000 - $89,500/yearly *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits: Since this is a Direct Hire role, benefits will be provided by the employer.Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) 898-0005. Please indicate the specifics of the assistance needed.Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. - 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.Volt is acting as an Employment Agency in relation to this vacancy.

Keywords: Volt, Newton , Field Service Engineer, IT / Software / Systems , Boston, Massachusetts