Associate Director, OI Clinical Decision Support, Business Operations - Remote

Company: UnitedHealth Group
Location: Boston
Posted on: January 25, 2025

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Optum is redefining how consumers and business customers interface with healthcare products and services. Critical to this are the innovative products and services being developed by the newly formed Optum Insight Clinical Decision Support (CDS) team. The mission of the OI CDS team is to deliver clinical solutions that achieve quadruple aim objectives and build trust with users.The Associate Director of Business Operations will be a key player to ensure the OI CDS team works smartly, with responsibility for ongoing operations and procedures that enable our team to achieve its ambitious objectives. As a newly formed innovation team, this role will play a key role in designing and implementing best practice business operations, working closely with product development teams on goals, P&L tracking, and long-range planning, and establishing policies that shape our team's vision and culture.This fast-paced role will work across OI CDS teams at the intersection of Operations, Finance, and Strategy. We are looking for someone that has experience working in matrixed organizations, has sound business acumen, and possesses solid executive presence who can quickly gain credibility and influence across both the OI CDS team and with our Enterprise partners.You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:

• Oversees business operations processes (finance, strategic reporting, program management, human resources, and legal) for one or more OI CDS teams.
• Coordinate OI CDS goal setting process to track performance and growth; own goal tracking to report team progress against performance expectations.
• Compile executive level reports to summarize progress across multiple product areas for OI leaders on a regular basis, including managing compilation of MBR, QBR, and MBO reporting.
• Lead operational improvement projects and implement results across a matrixed organization.
• Look for methods to improve quality, efficiency and productivity. Implement performance monitoring using dashboards and key data metrics providing corrective action plans to improve performance when needed.
• Establish practices that promote team culture and vision, working with Human Capital to implement hiring, onboarding and performance management systems.
• Own contracting and vendor management process for select product teams.
• Develop a deep understanding of CDS product portfolio, value proposition & product-market fit.
• Assist product teams with market and competitive analyses, and complex business case modeling.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role
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Keywords: UnitedHealth Group, Newton , Associate Director, OI Clinical Decision Support, Business Operations - Remote, Executive , Boston, Massachusetts