Associate Director, Americas Service Delivery for Invoice-to-Cash

Company: Boston Scientific
Location: Marlborough
Posted on: January 23, 2025

Job Description:

Associate Director, Americas Service Delivery for Invoice-to-CashMarlborough US-MA, United States - US-MN-Arden HillsWork Mode: HybridRequisition ID: 597999Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.About the role:The Associate Director for Americas Service Delivery, Invoice to Cash, is responsible for leading the team and processes related to U.S. Credit & Collections. Optimizing people, process and technology that is focused on maximizing cash flow, mitigating risk and reducing bad debt exposure while focusing on customer retention. This role requires building partnerships with internal and external key stakeholders and driving continuous process improvement within the function.Your responsibilities will include:

• Functional expert in Credit and Collections
• Set the strategic direction for the organization and execute programs that align to the strategy
• Management of significant component of Company Cash Flow (-$1B AR) - ensuring robust collection strategies informed by industry best practices
• Build, nurture and motivate a large, multi-location, multi-cultural team with a common goal and expectations for flawless execution
• Establish and maintain collaborative relationships with executive Sales and cross-functional leadership (e.g., Division and Corporate Finance, Contracts/Pricing, Treasury, Customer Care)
• Establish and maintain constructive relationships with external customer executives
• Implement metrics to manage/monitor operational performance across full operation
• Ensure appropriate risk management with regards to the company AR
• Influence upstream processes and behaviors that impact downstream collections, identify areas of process and system improvement that will drive effectiveness and efficiencies
• Maintain a robust controls framework, performance, and adherence to collection policies & procedures
• Drive automation opportunities that can drive efficiency for the team
• Utilize data analytics to drive decision-making processes and optimize credit and collections strategies
• Ensure a positive customer experience while managing collectionsRequired qualifications:
  • Bachelor's degree in Finance, Accounting, Business Administration or a related field.
  • 5+ years of experience as a delivery lead for Accounts Receivable, Invoice to Cash teams, Finance, or Global Business Services Shared Service Organizations.
  • 5+ years of experience in a formal leadership role, consistently inspiring and developing team members to reach their full potential while achieving development and organizational objectives.
  • Strong leadership skills and ability to motivate diverse teams.
  • Outstanding ability to diagnose problems related to process, technology, strategy, or people and implement actions/measures.
  • Exceptional communication and interpersonal skills.Preferred qualifications:
    • Advanced degree and/or professional certification (e.g., CPA, CMA).
    • 5+ years of relevant work experience within health systems or medical device industry.
    • Understanding of the relationship of internal controls and business processes
    • Excellent stakeholder engagement and management
    • Strong written and verbal skills enabling effective communication
    • Experience driving Collections with automation tools such as GetPaid, Blackline or HighRadiusMinimum Salary: $140,000Maximum Salary: $266,000The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific will vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role.As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy, the Company will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.
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Keywords: Boston Scientific, Newton , Associate Director, Americas Service Delivery for Invoice-to-Cash, Executive , Marlborough, Massachusetts