Workforce Development Program Manager

Company: Commonwealth of Massachusetts
Location: Boston
Posted on: January 18, 2025

Job Description:

An Official website of the Commonwealth of MassachusettsALERTEffective January 25, 2024, Executive Order #627 cements the Commonwealth's well-established practice of skills-based hiring, paving the way to a more equitable hiring process. The Commonwealth is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to serve our citizens. Join us today!Job Description - Workforce Development Program Manager (240009S4)The Department of Development Services (DDS) is seeking a Workforce Development Program Manager who will play a pivotal role in developing and managing workforce programs for DDS and its provider agencies. As a key member of the Learning and Development Unit, the Workforce Development Program Manager will provide coordination, administrative, and logistical support for existing programs such as the Direct Support Professional Certificate collaboration with Massachusetts Community Colleges and Urban Youth Summer Internships Program while also leading the expansion of partnerships with universities and colleges. In this role, the manager will work closely with DDS leadership to identify opportunities to develop new programs that position DDS as an employer of choice, offering clear career ladders, comprehensive training opportunities, and a supportive working environment.The Workforce Development Program Manager will work collaboratively with human resources to ensure programs align with the DEIA goals, creating pathways that support and advance staff from all backgrounds. Success in this position will depend on the manager's ability to think strategically, engage stakeholders, and develop initiatives that not only stabilize the workforce but also foster learning and long-term employee commitment and growth.This dynamic position is perfect for a visionary leader eager to shape the future of workforce development. Working closely with statewide expert groups, regional work groups, state agencies, and provider agencies, the position will create and market innovative programs designed to attract a diverse talent pool, retain exceptional staff, and advance professional development.The Workforce Development Program Manager will have the opportunity to:

• Lead and expand meaningful workforce programs that directly impact our mission.
• Build partnerships with universities and community colleges to create career pathways.
• Develop innovative initiatives that support retention, diversity, and professional development.
• Collaborate with dedicated DDS teams and statewide networks to make a lasting impact.Duties and Responsibilities (these are a general summary and not all-inclusive):
  • Oversight, including the management, promotion, and expansion of existing DDS workforce recruitment and retention programs.
  • Establish new Workforce/Placement Programs.
  • Participate in the creation of programmatic documents, strategic planning, and create reports as requested.
  • Ensure that collaborative problem-solving and decision-making processes are utilized to maximize the effectiveness of program initiatives.
  • Work with senior staff to analyze data to determine annual and long-term operational needs to ensure future staffing needs are planned and met.
  • Serve as a technical advisor to various departmental and interagency task forces or programs.
  • Lead day-to-day communication to coordinate external workforce development programs.
  • Coordinate and implement programmatic changes to improve existing internal programs.
  • Draft RFRs/MOUs and coordinate procurement of new programs for staff.
  • Development and deployment of marketing strategies for workforce programs.
  • Identify, develop, and maintain workforce development partnerships and networks.
  • Recommend expansion or creation of new programs with community and state colleges.
  • Design and implementation of new programs.
  • Recommend best practice initiatives for staff retention and development.If you're ready to take on a dynamic role where your ideas and leadership will shape the future of workforce development, we invite you to apply. Join us at DDS to make a difference - not just in our workforce, but in the lives of those we serve every day.Preferred Qualifications:
    • Ability to understand both written and unwritten workplace rules and behaviors that make for continuous employment and career advancement.
    • Knowledge of adult training and development theory and practice.
    • Knowledge of program development processes.
    • Knowledge of business improvement theory and practice.
    • Ability to read, understand, and interpret complex rules and regulations.
    • Ability to listen and understand the positions of others and recognize a range of reasonable views.
    • Ability to analyze policy and incorporate policy into workforce development programs.
    • Ability to identify barriers/challenges within the system and implement process improvements.
    • Ability to facilitate and support team-building activities.
    • Ability to set priorities and identify and implement strategies.
    • Ability to anticipate problem situations and take appropriate actions.
    • Ability to work with state and local officials and interested parties.
    • Ability to properly assess the impact of outside forces.
    • Ability to work independently and collaboratively within and outside the agency.
    • Ability to communicate effectively in both writing and oral presentation.
    • Skilled in problem-solving, consensus building, conflict resolution, and team building.About the Department of Developmental Services:The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities to participate fully and contribute meaningfully to their communities as valued members.For more information about our agency and programs visit: www.mass.gov/ddsRecommended candidates must successfully complete pre-employment screening which includes:
      • Disabled Persons Protection Commission (DPPC) Abuse Registry Search.
      • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.
      • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.Please upload a cover letter and resume for this requisition.QualificationsMINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.Substitutions:I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.Primary LocationUnited States-Massachusetts-Boston - 1000 Washington StJobTraining and DevelopmentAgencyDepartment of Developmental ServicesScheduleFull-timeShiftDayJob PostingNumber of Openings1Salary81,826.77 - 125,924.13 YearlyIf you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Christina Hyppolite, Christina.R.Hyppolite@mass.gov - 8572835830Bargaining Unit : M99-Managers (EXE)Confidential : NoPotentially Eligible for a Hybrid Work Schedule : Yes
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Keywords: Commonwealth of Massachusetts, Newton , Workforce Development Program Manager, Executive , Boston, Massachusetts